Three years after its international push, the bookmaker William Hill has announced a sweeping move for its international operations closing down markets in 13 jurisdictions. This decision on country market closures will change how account access and bet-settlement works for affected William Hill customers.

• From 2 December 2025, residents in Angola, Bolivia, Burkina Faso, Cameroon, Kenya, Mozambique, Nepal, Nicaragua, Nigeria, the Republic of Congo, the Democratic Republic of Congo, Somalia and Vietnam will no longer be able to participate in the operator’s offerings and services.

• For customers in above mentioned markets, William Hill confirms that balances are safe. Until 5 January 2026, William Hill account holders will still have login access to their accounts in order to withdraw funds. After that date, login credentials will stop working and customers must contact the customer service team to withdraw any remaining funds.

• Open bets placed by affected residents will be settled normally if they are due before 2 December 2025. Any bets that are due to be settled after that date will be voided and refunded to the customer’s account.  It is emphasised that when withdrawing funds, users should ensure that withdrawal is made to the payment method used for their last deposit.

• The operator William Hill is owned by Evoke plc (formerly known as 888 Holdings) while William Hill was acquired in mid-2022 for about GBP 1.95 billion (ca. EUR 2.3 billion).  Evoke plc is a publicly listed company operating various online and retail gaming brands including William Hill, 888casino, 888sport, and Mr Green.

Please find more news here.