NetWin has selected Fast Track to power player engagement across its regulated online gaming business in Italy. The NetWin Fast Track partnership combines CRM, Rewards and Greco on a single platform. The agreement expands Fast Track’s presence in the Italian market and supports NetWin’s plans to grow its online casino and sportsbook business.

• NetWin, part of RB Holding, operates an ADM-licensed online casino and sportsbook offering slots, live casino, sports betting and Italian card games. Under the agreement, Fast Track will provide its CRM, Rewards and Greco solutions through one connected platform built around a real-time customer model. This will allow NetWin to manage player engagement, loyalty programmes, gamification and bonus campaigns from a single system.
• The platform also includes Fast Track AI, which enables teams to interact with the system using natural language and automate CRM workflows using AI agents. Stefano Giancotti, Head of Product at NetWin, said: “Choosing Fast Track gives our team one platform to run engagement, gamification and bonus strategies together, built for the Italian market and the way we want to grow. We are excited about what this lets us build for our players.” T
• Fast Track Co-Founder and CEO Simon Lidzén said NetWin brings decades of gaming experience through RB Holding and has clear ambitions in the Italian market. Fast Track currently works with more than 200 operators and supports over 500 brands worldwide, with offices in Malta, Sweden, Spain and the UK.

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